I’m having trouble downloading my e-book / software.
If you are having trouble opening the ebooks, please make sure you have the latest version of Adobe Acrobat reader. If you are having trouble downloading the ebooks and/or software, you can try the following steps:
1) Right click on the link you wish to download,
2) Select “Save Target As” (sometimes labeled “Save Link As”),
3) Choose the location where you wish to save it under (we recommend saving it to your desktop for easy access), and it will download the link.
Jennipher, Customer Service