What is the cancellation and refund policy?
All refund requests must be made in writing via our online support center. A refund, minus a $25 processing fee, will be issued for cancellation requests made on or before the first day of the conference.
We guarantee that if, after the final day of the conference, you don’t agree that the event was engaging, we’ll write you a check to refund your tuition cost — no questions asked. We want you to be fully present, fully participating, and fully engaged in the learning process. That’s what makes learning come alive in everyday life. If this conference doesn’t create that type of environment for you, you’ll get your money back.
Refund requests posted after the conference has concluded will be under consideration for a voucher, which will be valid for one year toward a future conference. No refund or voucher will be given for no-shows.
Jennipher, Customer Service